SSC Test Series FAQs

We accept all major credit/debit cards (Visa, MasterCard, American Express), net banking, UPI payments (Google Pay, PhonePe, Paytm), and wallets. We also support EMI options through our payment partners.

Yes, we offer special discounts, if purchase Combo Test Series covering All SSC exams as a single purchase. Please contact our support team at support@dream2learn.in for bulk purchase inquiries.

We offer a 7-day refund policy from the date of purchase if you haven't attempted any tests. After attempting even one test, refunds are not available. To request a refund, email us at support@dream2learn.in with your purchase details.

No, there are no hidden charges. The price displayed during checkout is the final amount you'll pay. This includes GST and all platform fees. You'll receive a proper invoice for your purchase.

After successful payment, You can access your test series immediately by generating Access code using your registered mobile number on Test series page where you purchased from. India's first Platform without any Login credentials - No more password remebering, No Mobile based otp , No netwrok worry !

Standard validity is 12 months from the date of purchase. For specific exam-oriented packages (like SSC CGL), validity extends until the final results of that exam cycle are declared.

Yes, validity extension is available at 50% of the original price. You can purchase extensions by emailing to support@drea2learn.in with your mobile numbers and payment details up to 30 days before expiry. Extensions add 6 months to your current validity period.

Yes, our platform is fully responsive and works on smartphones, tablets, and desktops. We also have a dedicated mobile app available for Android and iOS devices for better test-taking experience.

Our packages vary by exam:

• SSC CGL: 50+ full-length tests (Tier I & II)
• SSC CHSL: 50+ tests (Tier I & II)
• SSC CPO: 50+ tests (including Physical tests guidance)
• SSC Steno: 50+ tests with dictation practice
• SSC GD/MTS: 50+ tests each

All packages include sectional and topic-wise tests.

Yes, all our tests are regularly updated to match the latest SSC exam patterns, syllabus changes, and difficulty levels. Our content team monitors official notifications and updates tests accordingly. You'll see version numbers (e.g., "2025.1") indicating updates.

Absolutely! Each question comes with:

• Detailed solution
• Concept explanation
• Shortcut methods (where applicable)
• Video explanations for selected tough questions
• Performance analysis comparing your approach with ideal methods

Yes, we support both English and Hindi for all tests. For SSC CHSL and CGL Tier II, we also provide bilingual questions (English + Hindi) exactly like the actual exam. You can switch languages during the test.

Our platform works on:

• Web: Latest Chrome, Firefox, Edge, or Safari. Internet speed: Minimum 2Mbps
• Android: Version 8.0+ with 2GB RAM
• iOS: iPhone 6s+ with iOS 12+

For best experience, we recommend using Chrome on a computer with stable internet connection.

Our system auto-saves your progress every 30 seconds. If you face issues:

1. Refresh the page - your progress will be restored
2. Check your internet connection
3. Clear browser cache if problems persist
4. Contact support via live chat (available 8AM-10PM) with test details

We'll ensure you can resume or retake the test if the issue was from our side.

No more Password remembering. India's only Platform without to remember username and password . Go Password free and focus entirely to ace the exam .

Yes, we provide multiple support channels:

• Live Chat: Available on whatsapp (8AM-10PM)
• Email: support@dream2learn.in (response within 12 hours)
• Phone: 9304678995 (10AM-6PM, Mon-Sat)
• FAQs & Help Center: Comprehensive self-help resources

For subject-related queries, our expert educators respond within 24 hours.